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March 27, 2007

FeedBurner Personalized Feed Bulletins - What’s Wrong With This Picture?

Filed under: Hmmmm Things, Quickies — HART -

Having almost 50 RSS feeds with Feedburner, I’m glad there is an option to be emailed whenever one of your feeds are not working well.

Feedburner.com >> My Feeds >> Scroll down to the bottom of Page

But, I’ve been getting more and more frequent email messages .. like this:

Subject: PetLvr FeedBurner Personalized Feed

PetLvr FeedBurner Personalized Feed

ALL CLEAR: FeedMedic Alert for feeds.feedburner.com/Battling-heartandstroke

Posted:
Your Source Feed, www.battling-heartandstroke.com/feed, is now working fine. Carry on! We will let you know if anything bad happens in the future.

PROBLEM: FeedMedic Alert for feeds.feedburner.com/Battling-heartandstroke
Posted:
FeedBurner had trouble retrieving your Source Feed: www.battling-heartandstroke.com/feed

The error message is:

Read timed out

Actions you can take:

Validate your Source Feed with Feed Validator. This service provides additional detail about the problem, and how to repair it.

Resync your FeedBurner feed once you have repaired the source feed.

Contact FeedBurner for help with your feed if all else fails.

Almost every time I receive these emails .. I go check the individual RSS Feed in question and, all seem to be working. While I am in Feedburner, I might like to go to the TroubleShoot tab and “ReSynch” and “RePing” the feed anyway, but .. often it’s not necessary.

Why? Because these emails that I receive are - AFTER THE FACT - AFTER THE RSS FEED HAS ALREADY REPAIRED ITSELF!!

It would be nice to receive the email when the feed WHEN THE FEED STOPS WORKING and needs repairing - not afterwards .. when it is fixed!

That’s just i.m.o.

But - at least it’s nice to know there is a problem or had been a problem. I have noticed that most of the time that my feed has problems .. and I receive these emails are … when the posting slows down to a standstill.

Tags: ,

2 Comments »

  1. Hi There Hartley,

    Glad you’re utilizing our “FeedMedic” alerts. Our service can only tell you when something is wrong with your source feed. We look to your source feed periodically to ensure that we’re delivering the most recent content, so if during one of those intervals, your source feed goes down, we can notify you.

    We think it’s a great way to tell you that we can’t access your source feed.

    We love feedback, so if there’s anything we can help on, don’t hesitate to give us a shout.

    Jake Parrillo
    Publisher Services Team
    FeedBurner

    Comment by Jake Parrillo — March 27, 2007 @ 9:51 am


  2. Hi Jake .. thanks for finding this post and leaving a comment! The Feed Bulletin is a great thing, snd the only thing I can suggest as feedback is to possibly look at the source feeds more than just periodically, so if it goes down - we get informed.

    I can give you one example that has affected me .. I have received emails from http://Outpost-Earth.com advising me my feed is not working before Feedburner had, as it affected his service as well.

    Take care.
    HART

    Comment by HART — March 27, 2007 @ 1:25 pm


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